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Customer reviews of Sandwell Car Sales Ltd

At Sandwell Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sandwell Car Sales Ltd

5 Sandwell Car Sales Ltd
4.9

Based on 71 customer reviews

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  • 5

    Great company and friendly service

    By ADRIAN G on 08 July 2016 | Verified purchase

    Very friendly people made me feel comfortable in my purchase extremely helpful. Would definitely recommend buying from these my car was a very good buy and love it.

    Reply from Sandwell Car Sales Ltd on 18/03/17

    Thank you Adrian for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase. Thank you for recommending us to others, as a family run business we appreciate the importance of word of mouth.


  • 5

    7 out of 10 it is a good car and pleased

    By Melvyn G on 14 June 2016 | Verified purchase

    a good peson to deal with plesent and polite but not good on car history sold me car with full service history but it has not got full service history also addvertised with 16 inch but had 15inch wheels, could not rely on servic history had to have care serviced by my garage

    Reply from Sandwell Car Sales Ltd on 28/05/17

    Hi Melvyn, thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We take customer care very seriously and was surprised and disappointed to learn of your experience via the review. I can assure you that, had you reported this to us we would have certainly addressed your concerns. As a reputable company, after reading your review, we attempted to contact you on a few occasions to discuss your concerns further, however, unfortunately we have not been able to reach you. We are a family run business and customer care is of absolute paramount to us. Thank you for your purchase and please do not hesitate to contact us to discuss your concerns.


  • 5

    Buying a car

    By CAROL T on 10 June 2016 | Verified purchase

    This was the second car I have bought from this dealer, the first one I had a lot of trouble with cost me a fortune. Hopefully this other one will be better.

    Reply from Sandwell Car Sales Ltd on 08/04/17

    Thank you Carol for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We take customer care very seriously and was surprised and disappointed to learn of your experience via the review. I can assure you that, had you reported this to us we would have certainly looked into the issue(s) and addressed them. We appreciate that you had the confidence to purchase a second vehicle from Sandwell Car Sales and believe your confidence to be justified. We are a family run business and customer care is of absolute paramount to us.


  • 5

    Great car dealer.

    By THOMAS H on 09 June 2016 | Verified purchase

    Lovely Car Dealer and great Guys. They are honest and sold me a great car. I've done 8000 Miles in my Merc without a hiccup.

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Hi Thomas. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase and enjoying trouble-free motoring. We wish you all the best with your business and wish you future success. We look forward to your future custom should you require more vehicles added to your fleet.


  • 5

    Very helpful

    By Carla F on 08 June 2016 | Verified purchase

    Very welcoming

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Thank you Carla for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated.


  • 5

    Top service would recommend to anybody

    By Mark W on 29 March 2016 | Verified purchase

    I Purchased my first car 8 years ago from Sandwell Car Sales and since then I have returned back for many more happy purchases and experiences. The guys always offer a 'pressure free' environment and are knowledgeable and passionate about cars. They were very friendly and helpful and I would without hesitation recommended to family and friends. A very rare occasion where I walked in as a customer and left as a friend.

    Reply from Sandwell Car Sales Ltd on 18/03/17

    Hi Mark. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated and that you experienced a 'no obligation to buy' environment. We greatly appreciate your loyal custom and look forward to being of service to you in future.


  • 5

    good priced veichles

    By Jason R on 28 March 2016 | Verified purchase

    friendly helpful and knowledgeable staff

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Thank you Jason for purchasing a motorcyle from us and for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated. Hope you enjoy your bike, safe riding.


  • 5

    Brilliant customer service

    By Richard S on 27 March 2016 | Verified purchase

    Excellent customer service, very friendly and helpful, first class service

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Thank you Richard for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated.


  • 5

    Polite friendly and helpful

    By Eugen C on 27 March 2016 | Verified purchase

    Had a good coffee and walk around the cars we were interested in. The staff could not do enough for us they were very helpful very knowledgeable and genuine. Test drive was not a problem. The cars are priced well and excellently presented. They helped with road tax as this is the first time buying a car in which we had use the new system.

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Thank you Eugen for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated.


  • 5

    Heartily Recommended

    By Gavin J on 01 March 2016 | Verified purchase

    I bought a Toyota Aygo with very low mileage and complete service history. When I discovered an intermittent problem with the clutch they took the car back, replaced the clutch without question, and delivered the car to my door the next day. Nice clean showroom, friendly, helpful staff. And no pushy salesmen. On the strength of my experience, heartily recommended

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Hi Gavin. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were pleased with our aftercare service. We always strive to ensure that our customers are provided with the best aftercare service coupled with experiencing a pressure-free sales experience.


Sandwell Car Sales Ltd

Telephone:
0121 5258080 07888 888460

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00

Sandwell Car Sales Ltd

Address:
UNIT 3 BELPER ENTERPRISE PARK,
GREETS GREEN ROAD,
WEST BROMWICH,
WEST MIDLANDS,
B70 9ET