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Customer reviews of Sandwell Car Sales Ltd

At Sandwell Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sandwell Car Sales Ltd

Sandwell Car Sales Ltd
5
4.9

Based on 96 customer reviews

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  • 5

    Amazingly brilliant

    By Steven H on 04 September 2016 | Verified purchase

    Polite and efficient sales service and very straight forward. Car exactly as described in the advert and an absolute gentleman to deal with. The whole experience has quite restored my faith in humanity! Would recommend without any hesitation.

    Reply from Sandwell Car Sales Ltd on 08/04/17

    Thank you Steven for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. We appreciate that you travelled quite a distance in order to find the right car and service. We thank you for your custom and really hope you are enjoying the Ferrari.


  • 5

    Second to none service

    By Mr P on 18 July 2016 | Verified purchase

    Found them to be very approaching and trustworthy with an honest approach. I even said I was going to view some others and wasn't even pressurised. However after leaving I said to my brother in law I can see me coming back here, and obviously I did after making a quick call to them explaining that I want the car I viewed earlier. They agreed to keep it for me with no quibble.

    Reply from Sandwell Car Sales Ltd on 08/04/17

    Thank you Peter for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a 'no obligation to buy environment'. We appreciate that you travelled quite a distance in order to find the right car and service. We thank you for your custom.


  • 5

    ••••• service

    By Iain P on 18 July 2016 | Verified purchase

    Excellent professional knowledgable dealer. A pleasure to deal with

    Reply from Sandwell Car Sales Ltd on 18/03/17

    Thank you Iain for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. We appreciate that you travelled quite a distance in order to find the right car and service. We thank you for your custom.


  • 5

    Honest bunch

    By DAVID M on 13 July 2016 | Verified purchase

    Seem an honest bunch with no pressure or hassle. Had a problem with brake disc after driving home and they paid for repair without quibbling which was decent. I would buy again.

    Reply from Sandwell Car Sales Ltd on 18/03/17

    Thank you David for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were pleased with our aftercare service. We always strive to ensure that our customers are provided with the best aftercare service coupled with experiencing a 'no obligation to buy' environment. We look forward to being of service to you in future.


  • 5

    Excellent purchase I'll use them again

    By MARTIN H on 13 July 2016 | Verified purchase

    Excellent service provided, car is better than described, couldnt be happier with it. The sales team were great, really nice and helpful, they explained everything to me, and gave me all the information I required

    Reply from Sandwell Car Sales Ltd on 18/03/17

    Thank you Martin for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase and it was better than you had hoped for. It is reassuring to know that you enjoyed your overall experience with us and that you felt well informed. We always aim to be as accurate as possible when advertising cars to avoid disappointment and wasted journeys.


  • 5

    Great company and friendly service

    By ADRIAN G on 08 July 2016 | Verified purchase

    Very friendly people made me feel comfortable in my purchase extremely helpful. Would definitely recommend buying from these my car was a very good buy and love it.

    Reply from Sandwell Car Sales Ltd on 18/03/17

    Thank you Adrian for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase. Thank you for recommending us to others, as a family run business we appreciate the importance of word of mouth.


  • 5

    7 out of 10 it is a good car and pleased

    By Melvyn G on 14 June 2016 | Verified purchase

    a good peson to deal with plesent and polite but not good on car history sold me car with full service history but it has not got full service history also addvertised with 16 inch but had 15inch wheels, could not rely on servic history had to have care serviced by my garage

    Reply from Sandwell Car Sales Ltd on 28/05/17

    Hi Melvyn, thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We take customer care very seriously and was surprised and disappointed to learn of your experience via the review. I can assure you that, had you reported this to us we would have certainly addressed your concerns. As a reputable company, after reading your review, we attempted to contact you on a few occasions to discuss your concerns further, however, unfortunately we have not been able to reach you. We are a family run business and customer care is of absolute paramount to us. Thank you for your purchase and please do not hesitate to contact us to discuss your concerns.


  • 5

    Buying a car

    By CAROL T on 10 June 2016 | Verified purchase

    This was the second car I have bought from this dealer, the first one I had a lot of trouble with cost me a fortune. Hopefully this other one will be better.

    Reply from Sandwell Car Sales Ltd on 08/04/17

    Thank you Carol for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We take customer care very seriously and was surprised and disappointed to learn of your experience via the review. I can assure you that, had you reported this to us we would have certainly looked into the issue(s) and addressed them. We appreciate that you had the confidence to purchase a second vehicle from Sandwell Car Sales and believe your confidence to be justified. We are a family run business and customer care is of absolute paramount to us.


  • 5

    Great car dealer.

    By THOMAS H on 09 June 2016 | Verified purchase

    Lovely Car Dealer and great Guys. They are honest and sold me a great car. I've done 8000 Miles in my Merc without a hiccup.

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Hi Thomas. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase and enjoying trouble-free motoring. We wish you all the best with your business and wish you future success. We look forward to your future custom should you require more vehicles added to your fleet.


  • 5

    Very helpful

    By Carla F on 08 June 2016 | Verified purchase

    Very welcoming

    Reply from Sandwell Car Sales Ltd on 12/03/17

    Thank you Carla for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated.


Sandwell Car Sales Ltd

Telephone:
0121 5258080 07888 888460

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00

Sandwell Car Sales Ltd

Address:
UNIT 3 BELPER ENTERPRISE PARK,
GREETS GREEN ROAD,
WEST BROMWICH,
WEST MIDLANDS,
B70 9ET