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Customer reviews of Sandwell Car Sales Ltd

At Sandwell Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sandwell Car Sales Ltd

Sandwell Car Sales Ltd
5
4.9

Based on 356 customer reviews

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  • 5

    Pleasant and knowledgeable

    By alex W on 22 June 2019 | Verified purchase

    Quality cars at good prices. Recommend. Staff knowledgeable

    Reply from Sandwell Car Sales Ltd on 13/01/20

    Hi Alex. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.


  • 5

    Recommended 100%

    By waqar K on 22 June 2019 | Verified purchase

    Wonderful experience, staff was very friendly, and the car I bought was very clean

    Reply from Sandwell Car Sales Ltd on 13/01/20

    Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.


  • 5

    Vivaro crew cab

    By tim N on 22 May 2019 | Verified purchase

    i has a great experience purchasing my van from Sandwell car sales a very professional service with a friendly helpful honest approach .. I would highly recommend them and this isn’t the first time we’ve bought from them and it certainly won’t be the last!!

    Reply from Sandwell Car Sales Ltd on 13/01/20

    Hi Tim. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.


  • 5

    Excellent service and great cars!

    By ALEX R on 19 May 2019 | Verified purchase

    This friendly family business really know their cars.. From start to finish, Sham and the team at Sandwell Cars were a pleasure to deal with and provided a top level of service. I had been searching for the right car and they had the best example in the country. I have dealt with numerous dealerships over the years and can say my experience with Sandwell Cars was by far the best.

    Reply from Sandwell Car Sales Ltd on 13/01/20

    Hi Alex. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We are extremely pleased that you are delighted with your vehicle and are humbled by the fact that you chose to purchase a vehicle from us rather than the main dealers. It was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Mercedes Benz

    By edyta K on 19 May 2019 | Verified purchase

    Bought a Mercedes C250 last month from there. Overall impression was good except the fact that the car wasn’t serviced before selling so now I have to do a full maintenance on car. As well just over 1500 miles check engine light came on. Checked to dealer ship in Cambridge and the problem is easily solved but not really expecting that just after 1500 miles. Staff overall is kind and friendly.

    Reply from Sandwell Car Sales Ltd on 13/01/20

    Hi Edyta. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We take customer care very seriously and despite the 4 stars received, we were disappointed that negative points meant that you were not 5 star happy with our service and we can only apologise for this. I can assure you that, had you informed us at the time, we would have certainly looked into the matter for you. However, please allow me to clarify that all our vehicles are presented with Full Service History with the exception of a few part exchanged vehicles (to clear stock) and this would be clearly stated in the advertisement. We are a family run business and transparency and a high level of customer care are integral to how we run our business. This is apparent by our positive review history. Sorry on this occasion you couldn’t rate us more highly, we hope that you are still happy with your purchase


  • 5

    Car purchase

    By stephen C on 07 April 2019 | Verified purchase

    Great hospitality took time to show us the vehicle left us to decide no pressure sales good experience

    Reply from Sandwell Car Sales Ltd on 21/11/19

    Hi Stephen. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. Thank you for your custom, we look forward to being of service to you in future.


  • 5

    Best dealer I’ve ever come across

    By matthew D on 06 April 2019 | Verified purchase

    Without doubt the best car dealer I’ve come across in 30 years, a very easy deal, good value and no pressure at all. What sets these guys apart is their attitude to dealing with issues which has been first class, no excuses they got a minor issue sorted without complaint I just cannot fault Sham and his company. It’s refreshing that there are still dealers out there who promise customer satisfaction and actually deliver it. Buy from these guys in confidence!

    Reply from Sandwell Car Sales Ltd on 21/11/19

    Hi Matthew. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are very humbled by your positive comments, it is reassuring to know that our efforts are appreciated and that you enjoyed your overall experience at Sandwell Car Sales. It was equally a pleasure in dealing with you and we look forward to being of service to you in future.


  • 5

    Petrol heads heaven

    By chris C on 02 April 2019 | Verified purchase

    My son recently purchased an Focus St from Sandwell dealing with Zak and Sham very knowledgeable petrol heads .Can only describe as a very pleasurable experience of parting with your cash and i am very fussy with cars and bikes. Cars turned out excellent in a professional manner but no high pressure sales. Think you will be hard pushed to find a better set up and sure we will be back for more. Well done guys loving your work, Chris and Harley

    Reply from Sandwell Car Sales Ltd on 21/11/19

    Hi Chris. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too..


  • 5

    Top Seller. Very nice sales reps. Great collection

    By ANASTASIOS L on 25 March 2019 | Verified purchase

    Amazing Service. Great Cars. Top quality cars. Would buy from them again.

    Reply from Sandwell Car Sales Ltd on 19/11/19

    Hi Anastasios. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with Sandwell Car Sales. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Brilliant, personable Service.

    By sohabe S on 25 March 2019 | Verified purchase

    I bought my Lexus IS300h from Sandwell and was very pleased with the service and courtesy shown. Right from the moment i called until drive away, the experience was one of individuality and personable. I was given time to thoroughly look at the car, test drive it and have all of my questions answered with integrity. I highly recommend Sandwell Cars to anyone. Thank you Sandwell Cars.

    Reply from Sandwell Car Sales Ltd on 19/11/19

    Hi Sohabe. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with Sandwell Car Sales. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


Sandwell Car Sales Ltd

Telephone:
0121 5258080 07985 470494

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00

Sandwell Car Sales Ltd

Address:
UNIT 3 BELPER ENTERPRISE PARK,
GREETS GREEN ROAD,
West Bromwich,
West Midlands,
B70 9ET