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Customer reviews of Sandwell Car Sales Ltd

At Sandwell Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sandwell Car Sales Ltd

Sandwell Car Sales Ltd
5
4.9

Based on 269 customer reviews

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  • 5

    Recent car purchase

    By Lesley J on 21 May 2018 | Verified purchase

    Car being sold was very good quality. Negotiation was hard and my car was purchased with full service history but does not have it.

    Reply from Sandwell Car Sales Ltd on 11/09/18

    Thank you for your review. We appreciate all feedback as it helps us to provide & maintain a high quality of customer care & service. We were disappointed and surprised to learn of your experience via the review as we pride ourselves on providing an exemplary level of customer service. I can assure you that, had you informed us at the time of the sale, we would have certainly looked into the matter for you. However, please allow me to clarify that all our vehicles are presented with FSH with the exception of a few part exchanged vehicles (to clear stock) and this would be clearly stated in the advertisement. We are a family run business & transparency & a high level of customer care are integral to how we run our business. This is apparent by our positive review history. Therefore, in order to assist you further, could you please contact us at your earliest convenience. Sorry on this occasion you couldn’t rate us more highly, however, we are pleased that you are happy with your vehicle


  • 5

    Great purchase

    By Jonathan B on 21 May 2018 | Verified purchase

    Stopped back late for us to collect the bike, helpful and efficient, accurate description of the bike.

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Jonathan. Thank you for purchasing a motorcycle from us and for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that enjoyed your overall experience with us. We always aim to be as accurate as possible when advertising vehicles to avoid disappointment and wasted journeys. Thank you for your custom, we hope you enjoy your bike, safe riding.


  • 5

    Sandwell Car Sales

    By Konstantinos L on 21 May 2018 | Verified purchase

    Great service overall, a very satisfied customer here!

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Konstantinos. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with Sandwell Car Sales. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future.


  • 5

    Fantastic service .Great people to deal with.

    By David E on 21 May 2018 | Verified purchase

    Saw the vehicle on Autotrader and made an appointment to view the car after work.Met Sham he showed me the vehicle and left me to it.We went for as test drive .I was aware of how late it was but Sham said that it was not a problem.We got back and i said i liked the vehicle but needed 24 hrs to think about it.There was no pressure at all from Sham and he said to let him know.I put a deposit on the car the next day and the car was ready for me a day later in immaculate condition.Very pleased with the service from start to finish.Well done Sham Great Job

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Dave. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future.


  • 5

    Great service!!!

    By Jimmy L on 21 May 2018 | Verified purchase

    No typical sales talk here. Just good prices and good honest service, even had 5 day drive away insurance which was a nice bonus

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Jimmy. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future.


  • 5

    Super special awesome! Highly recommend!

    By DIMITRIOS C on 21 May 2018 | Verified purchase

    Amazing response and very straight dealing, no games, no hidden fees, very decent and honest, especially for someone like me that has minimum knowledge of cars I really appreciated their approach! Super highly recommend

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Dimitrios. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. We appreciate your recommendation it means a lot. We thank you for your custom and look forward to being of service to you in future.


  • 5

    Bmw 318 m sport

    By Jake S on 20 May 2018 | Verified purchase

    Sham is a great guy who sold me a 3 series couldn’t be happier

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Jake. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated and that you enjoyed your overall service at Sandwell Car Sales. It was a pleasure to help, we are delighted to know that you are happy with your vehicle and thank you for your custom.


  • 5

    Beautiful Cars And Excellent Customer Service

    By Russell O on 20 May 2018 | Verified purchase

    Brilliant experience of purchasing our new car from Sandwell Car Sales , we enjoyed our day and found the car that we wanted was exactly how it was described, the gentleman that sold us our new car were very helpful and friendly. Thank you so much guys for such excellent service and our beautiful new car, we love it. From start to finish our purchase from you was a smooth and hassle free transaction. We definitely recommend anybody to buy from Sandwell Car Sales because the guys there are honest,successful and they will go the extra mile to help you if they can, thank you again to everybody, kind regards Russell and Kelly

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Russell. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments. It is reassuring to know you had the confidence to purchase a vehicle over the phone without prior viewing. We are delighted to know that you are happy with your new purchase and enjoyed your overall experience with Sandwell Car Sales. We appreciate your recommendation it means a lot. Thank you for your custom, it was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Excellent company

    By Andrew F on 20 May 2018 | Verified purchase

    No pressure selling, excellent customer service and very helpful. Would highly recommend and would certainly use again. It was a pleasure doing business with this company.

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Andrew. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience in a pressure-free and friendly environment. We appreciate your recommendation it means a lot, thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. It was equally a pleasure in dealing with you and we look forward to your future custom. We hope you are enjoying your new purchase.


  • 5

    Good place

    By Alison C on 20 May 2018 | Verified purchase

    Good service, fair price, no pressure selling. Would buy from them again.

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Alison. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated and that you enjoyed your overall experience at Sandwell Car Sales. Thank you for your custom, we hope you enjoy your new purchase and look forward to being of service to you in future.


Sandwell Car Sales Ltd

Telephone:
0121 5258080 07985 470494

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00

Sandwell Car Sales Ltd

Address:
UNIT 3 BELPER ENTERPRISE PARK,
GREETS GREEN ROAD,
WEST BROMWICH,
WEST MIDLANDS,
B70 9ET