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Customer reviews of Sandwell Car Sales Ltd

At Sandwell Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sandwell Car Sales Ltd

Sandwell Car Sales Ltd
5
4.9

Based on 356 customer reviews

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  • 5

    Car buying experience has it should be

    By KAREN H on 27 January 2019 | Verified purchase

    The guys at Sandwell Car Sales were excellent. We knew what car we wanted and called the day before in order to view the car the following day. They were totally open and honest and there was no pressure to do a deal. They gave us tea and coffee and left us with the car to make up our minds. We agreed a price, they gave us a fair price for our mini in part exchange and we were driving home in our new car within a couple of hours. They even valleted the car before we left. I don't recommend people I don't trust but have no problem recommending Sandwell Cars Sales or their staff.

    Reply from Sandwell Car Sales Ltd on 25/04/19

    Hi Karen. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment and we always aim to be as accurate as possible when advertising cars to avoid disappointment and wasted journeys. Thank you for recommending us to others, as a family run business, we appreciate the importance of word of mouth. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Quick and easy

    By JUSTIN N on 26 January 2019 | Verified purchase

    The owners at sandwell garage were helpful from the very first phone calls to the time we left with out new car. They couldnt do enough while we were there. Was a cold day and a nice cup of tea was offered, paperwork almost already sorted out so the process was quick and easy. Car was cleaned again before we took it away. When it comes to a new car in the future this is where i will be looking at first.

    Reply from Sandwell Car Sales Ltd on 25/04/19

    Hi Justin. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    True to their word!

    By KIRSTY B on 26 January 2019 | Verified purchase

    The owner of the car sales business was non invasive who let us browse at our leisure without any pressure. Upon test driving a car, there were a couple of issues we asked to be sorted prior to the final sale. He agreed that the deposit would be refundable if the issues were not rectified upon collection. Upon final payment we were pleased to see the issues had been sorted. The whole experience was straight forward, honest and reliable. Would definitely recommend. Highly professional business. Keep up the great work

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi Kirsty. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a pressure-free environment and are delighted to know that you are happy with your purchase. It was a pleasure to help and to meet your family. We appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Very professional

    By STUART C on 26 January 2019 | Verified purchase

    Very professional but not pushy at all. Answered all my questions before I went to view the car. Quick and easy transaction. Highly recommend to anyone buying a car

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi Stuart. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience in a pressure-free and friendly environment. We appreciate your recommendation it means a lot. It was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Five Star Outfit

    By John S on 26 January 2019 | Verified purchase

    Excellent service and very professional to deal with. I would not hesitate to recommend Sandwell Car Sales to any friends or family. Very happy with the car purchased a couple of weeks ago!

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi John. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring that you enjoyed your overall experience with us and we are delighted to know that you are happy with your new purchase. We appreciate that you travelled quite a distance to find the right car and service. Thank you for recommending us to your family and friends. As a family run business, we appreciate the importance of word of mouth. It was equally a pleasure in dealing with you, thank you for your custom, we look forward to being of service to you in future.


  • 5

    Purchase of BMW 5 series

    By JOHIRUL A on 14 January 2019 | Verified purchase

    Purchased a BMW 5 series and Sandwell Cars made the process very easy and smooth. They were very knowledgeable on different specifications and were very patient as we selected the model we wanted. Their after sales service was brilliant as they resolved an issue with a headlamp quickly and efficiently. They came across professional and trustworthy and I would definitely use again. Thank you Sandwell Cars!

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi Johirula. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were pleased with our aftercare service. We always strive to ensure that our customers are provided with the best aftercare service coupled with experiencing a pressure-free sales experience. Thank you for your custom, we look forward to being of service to you in future as it was equally a pleasant experience for us too.


  • 5

    Excellent no pressure selling good choice of cars

    By Joseph M on 31 December 2018 | Verified purchase

    Good experience no pressure selling. Car was what I was looking for, Was picked up from the station, that was very helpful, No rushing around trying to get deal done, pleasant, Would use again.

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi Joseph. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. We thank you for your custom and look forward to being of service to you in future.


  • 5

    Great pleasant experience

    By Bilal A on 30 December 2018 | Verified purchase

    Top bunch of lads, very honest and down to earth. Was a pleasure to do buisness.

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi Bilal. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, It is reassuring to know that you enjoyed your overall experience with us and that you felt well informed. We always aim to be as accurate as possible when advertising cars to avoid disappointment and wasted journeys. Thank you for your custom, we look forward to being of service to you in future.


  • 5

    Highly recommend

    By Israr A on 30 December 2018 | Verified purchase

    Very professional dealership. This is the second car we have brought this year.

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi Israr. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were satisfied with your purchase. Thank you for having the confidence in Sandwell Car Sales by purchasing a second vehicle from us, we greatly appreciate your continued custom and look forward to being of service to you in future.


  • 5

    Excellent 5* customer service

    By Rob M on 24 December 2018 | Verified purchase

    Excellent service from Sham & his colleagues at Sandwell, we travelled from Yorkshire for the car, i had been looking for a certain model & spec (Mercedes CLS 350) for over a month & found this at Sandwell. The car had a few outstanding issues but these where all sorted by Sandwell to a 5* standard, would certainly recommend, Thank you Sandwell

    Reply from Sandwell Car Sales Ltd on 24/04/19

    Hi Rob. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know you were satisfied with the vehicle. We appreciate that you travelled quite a distance to find the right car and service and we also appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


Sandwell Car Sales Ltd

Telephone:
0121 5258080 07985 470494

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00

Sandwell Car Sales Ltd

Address:
UNIT 3 BELPER ENTERPRISE PARK,
GREETS GREEN ROAD,
West Bromwich,
West Midlands,
B70 9ET