Customer reviews of Sandwell Car Sales Ltd

By William T on 24 January 2018 | Verified purchase

I am a bit of a petrol head, having owned 55 cars, so I have had a lot of experience of car sales people. I found Sandwell cars one of the best. On my initial visit to the garage I was given a worm welcome and refreshments. Having just changed my wifes car the week before my Sandwell garage visit and travelling in excess of 100miles on 2 occasions to view and collect her new car and not being offered any refreshment from the garage sales staff, Sandwell scored 10 out of 10 for their hospitality. I was very impressed with the range and specification of cars on offer, I wished I had found them sooner. I was offered an average part exchange price for my vehicle and was ok with this. The car I purchased was average priced, had an excellent spec and was nicely prepared for my pick up. I would recommend Sandwell cars for your next car purchase. You won't be disappointed.

Reply from Sandwell Car Sales Ltd on 21/05/18

Hi William. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring that you enjoyed you overall experience with us. Thank you for recommending us to others, as a family run business, we appreciate the importance of word of mouth. We thank you for your custom and look forward to being of service to you in future.

By Zsuzsa B on 08 January 2018 | Verified purchase

Highly recommending - great service, friendly environment.

Reply from Sandwell Car Sales Ltd on 09/01/18

Hi Zsuzsa . Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated. Thank you for your recommendation, as a family run business, we appreciate the importance of word of mouth. Thank you for your custom.

By Lee T on 07 January 2018 | Verified purchase

Absolutely fab now messing around got me a better deal on finance very helpful highly recommend them top marks from me

Reply from Sandwell Car Sales Ltd on 09/01/18

HI Lee. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated. We are glad that we were able to source you a better finance deal and fulfilled your requests. Thank you for your recommendation, as a family run business, we appreciate the importance of word of mouth. Thank you for your custom.

By Anthony H on 02 December 2017 | Verified purchase

NICE PEOPLE NICE CARS I've got an inbuilt distrust of car dealers, however I felt comfortable with the Guys at Sandwell. I will look to them when ready to change again.

Reply from Sandwell Car Sales Ltd on 09/01/18

Hi Anthony. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you felt welcomed and enjoyed your overall experience at Sandwell Car Sales. We hope that your previously held negative perception of car dealers has been challenged in light of our excellent service and products. We look forward to being of service to you in future and thank you for your custom.

By Cris I on 02 December 2017 | Verified purchase

Very helpful staff. Very happy with my purchase. Also gave me a good deal on my old car.

Reply from Sandwell Car Sales Ltd on 09/01/18

Hi Cris. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you were happy with your purchase. It was a pleasure to help and to meet your family, thank you for your custom.

By Gemma D on 02 December 2017 | Verified purchase

Fantastic, friendly service. They wern't pushy at all and totally accommodating of our needs. Will definately recommend them to others and hopefully use again in the future.

Reply from Sandwell Car Sales Ltd on 09/01/18

Hi Gemma. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring that you enjoyed your overall experience with us in a 'no obligation to buy' environment. Thank you for recommending us to others. As a family run business, we appreciate the importance of word of mouth. Thank you for your custom, we look forward to being of service to you in future.

By Chris P on 18 November 2017 | Verified purchase

Very pleasant experience. Good guys who love their cars, very friendly and helpful. The car stood up to every inspection and check prior to purchase, and has been great so far! Cant fault any part of it. Some lovely machinery in the showroom, for all budgets.

Reply from Sandwell Car Sales Ltd on 22/12/17

Hi Chris. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We are delighted to know that you are happy with your purchase and enjoying trouble-free motoring. It was equally a pleasure to help and to meet your family. We thank you for your custom and look forward to being of service to you in future.

By Ben W on 18 November 2017 | Verified purchase

Buying my Mercedes e350 from Sandwell Car Sales was straight forward and easy. I would recommend and will definately be going back when I decide to buy a car again in the future. The person I was dealing with was easily contactable and made the whole process a happy one. Thankyou

Reply from Sandwell Car Sales Ltd on 22/12/17

Hi Ben. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We appreciate your recommendation it means a lot. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. Thank you for your custom and we look forward to being of service to you in future.

By Cheng C on 18 November 2017 | Verified purchase

It’s my first time buying a car in UK, great experience, very nice seller. I have driven the car for a month, no any issue at all. I’m very satisfied, and it’s definitely recommended.

Reply from Sandwell Car Sales Ltd on 22/12/17

Hi Cheng. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We are delighted to know that you are happy with your purchase and enjoying trouble-free motoring. It was a pleasure to help and to meet your family. We appreciate your recommendation it means a lot. We thank you for your custom and look forward to being of service to you in future.

By Alan H on 17 October 2017 | Verified purchase

quick easy and very professional, from choosing the car to driving away

Reply from Sandwell Car Sales Ltd on 22/12/17

Hi Alan. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated.