Customer reviews of Sandwell Car Sales Ltd

By Steven B on 25 March 2018 | Purchase not verified

The car was very well priced and the after sales service excellent. An issue arose after purchase - Sandwell dealt with it without any additional cost or complication. It was even returned to me in person on a Friday evening to prevent any unecessary inconvenience. Sandwell really look after their customers - you can buy from them with confidence.

Reply from Sandwell Car Sales Ltd on 22/05/18

Hi Steven. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were pleased with our aftercare service. We always strive to ensure that our customers are provided with the best aftercare service. We thank you for your custom and look forward to being of service to you in future.

By Sharron W on 17 March 2018 | Purchase not verified

Quality of service and personal customer care was second to none, with a 'Can Do' attitude. Sham ensured that we were well looked after and ensured that all our requirements were met. Nice to know that there are genuine, honest car sales out there. Car was spotless, experience was great and really pleased with our lovely new car. I would highly recommend Sandwell Car Sales and would be happy to purchase a car from them in the future. Full marks Sham.

Reply from Sandwell Car Sales Ltd on 22/05/18

Hi Sharon. Hi Rob. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are happy with your vehicle purchase. We always strive to ensure that our customers are kept well informed and are provided with the best care in a friendly and non-pressurised environment. We also aim to always be as accurate as possible when advertising cars to avoid disappointment and wasted journeys. We appreciate your recommendation it means a lot. We thank you for your custom and look forward to being of service to you in future.

By Phil F on 08 March 2018 | Purchase not verified

Sandwell Car Sales are simply brilliant. When we arrived the car we came to look at was all ready for us as was the paperwork in the office. All questions were answered immediately and no hesitation when asked for a test drive. Offered a very good price for my car, especially as it was carrying a bit of damage. All in all a very pleasant deal was done and will recommend Sandwell Car Sales to anybody

Reply from Sandwell Car Sales Ltd on 22/05/18

Hi Phil. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are kept well informed and are provided with the best care in a friendly and non-pressurised environment. We appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Colin M on 10 January 2018 | Purchase not verified

Great company to deal with - would recommend buying your car from here. No hard sell, very genuine guys and very good after sales - car has been great as well. I had an issue with a remote key not working properly (due to previous owner leaving dead battery in for too long) - Sandwell arranged for my local BMW main dealer to order a new one at their cost.

Reply from Sandwell Car Sales Ltd on 21/05/18

Hi Colin. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances in order to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. We are glad to know that you are enjoying your new purchase, thank you for your custom.

By Rupert L on 14 March 2017 | Purchase not verified

We first dealt with Sandwell car sales 12 months ago .We bought a Bmw m3 10 plate,we saw the advert on auto trader got in touch with Sham ,he could not of done more to help, he gave us a good px price for our car and the m3 was everything that he said it was. All the staff there make you feel so welcome and part of the family, so when it came to change the car we went straight to Sandwell ,we test drove a Bentley but it was not the car for us .Sham was still the same caring helpful and not pushy at all he said he would buy the car back from us we came to a good and fare price where we both were happy with. We took the car back and he transferred the money back in the bank same day, no trouble ,this car garage and its staff are second to none and if you looking for any motor vehicle give them a call . Thanks again

Reply from Sandwell Car Sales Ltd on 08/04/17

Thank you Rupert for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us including the after sales service. It was equally a pleasure to help you and we are always happy to purchase our vehicles back. We thank you for your custom and look forward to supplying you with future vehicles whenever required.

By Richard C on 26 February 2017 | Purchase not verified

I bought a Porsche Cayenne diesel from Sandwell Car Sales 18 months ago which has been a great car, unfortunately due to a change of circumstances, I needed to sell the Porsche and Sandwell Car Sales bought it back off me for a fair price. Thanks and when circumstances permit, I will have no hesitation in buying another vehicle from Sham and Zak at Sandwell Car Sales.

Reply from Sandwell Car Sales Ltd on 08/04/17

Thank you Richard for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. We appreciate your confidence in Sandwell Car Sales as a whole and look forward to your future custom.