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Customer reviews of Sandwell Car Sales Ltd

At Sandwell Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sandwell Car Sales Ltd

Sandwell Car Sales Ltd
5
4.9

Based on 364 customer reviews

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  • 5

    Well worth the journey

    By John T on 10 March 2019 | Purchase not verified

    A two and a half hour hundred mile journey down the A5 in torrential rain is not normally our idea of fun. But it was definitely well worth it for the sunny welcome and professional service that we received at Sandwell Car Sales. The car had been well represented by the description and photographs in the adverts and we were given all the time that we needed to look the car over, test drive it and make a decision. All our questions were answered and Sham went out of his way to help us so that we were able to drive away in our new car before rush hour started. This is a well-run family business, they were a pleasure to deal with and we have no hesitation in recommending them.

    Reply from Sandwell Car Sales Ltd on 15/11/19

    Hi John. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was a pleasure to help. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Excellent service

    By Samantha M on 15 February 2019 | Purchase not verified

    Excellent experience buying our car from Sandwell! Superb quality cars at a good price. Not pushy at all, let us take as long as we wanted. Also extremely patient when we had technical issues with our bank in Ireland! A good honest decent car dealer at last!! Highly recommend them.

    Reply from Sandwell Car Sales Ltd on 25/04/19

    Hi Samantha. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a pressure-free and friendly environment and we are delighted to know that you are happy with your purchase. We appreciate and acknowledge the fact that you had the confidence in us to travel from overseas to find the right car and service. We appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    TOP CLASS SERVICE

    By RICHARD B on 08 December 2018 | Purchase not verified

    I can highly recommend. I spoke to the owners about a Mercedes E-Class they had for sale. I explained I did not want to make a 400 mile round trip if I would be disappointed when I saw the car. The car was exactly as advertised, a superb example, beautifully prepared and presented. I am delighted with the purchase and especially all the fine service from the team. It was an truly excellent buying experience at Sandwell. I dealt with the owners, knowledgeable, courteous and extremely efficient. I would be more than happy to deal with them in the future, and will recommend to my family and friends

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Richard. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was equally a pleasure to help. We appreciate that you travelled quite a distance to find the right car and service. Thank you for recommending us to your family and friends. As a family run business, we appreciate the importance of word of mouth. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Excellent service, definitely 5 star service!

    By Simon C on 30 November 2018 | Purchase not verified

    Excellent, friendly,professional service from beginning to end! Ecstatic with my purchase Mercedes C250, staff there were so helpful, sorting out tax & helping retain my personalised registration, talking me through every step, would definitely recommend Sandwell Car Sales, a massive thankyou!

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Simon. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are very happy with your purchase. We appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Very happy

    By Mike G on 03 November 2018 | Purchase not verified

    Very helpful people wouldn’t let me go till I was 100% Happy went through all paperwork till I was satisfied

    Reply from Sandwell Car Sales Ltd on 05/11/18

    Hi Mike. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments. It is reassuring to know you had the confidence to purchase a vehicle over the phone without prior viewing. We are pleased to know that you enjoyed your overall experience with Sandwell Car Sales and that you felt well informed. Thank you for your custom, it was equally a pleasure to help and we look forward to being of service to you in future.


  • 5

    Great experience, lovely car!

    By Sally H on 17 August 2018 | Purchase not verified

    Sham was so helpful and reassuring - answered all my questions and had all the paperwork I needed; He picked me up at the railway station when I came to pick up my lovely new Mini. The car is brilliant :-)

    Reply from Sandwell Car Sales Ltd on 11/09/18

    Hi Sally. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments. It is reassuring to know you had the confidence to purchase a vehicle over the phone without prior viewing and that you are happy with your purchase . We are pleased to know that you enjoyed your overall experience with Sandwell Car Sales and that you felt well informed. We thank you for your custom and look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Excellent service

    By James M on 02 August 2018 | Purchase not verified

    Travelled a long way by train to buy a car I had seen only on the Sandwell website. Wasn't disappointed. Car was exactly as described. Looked just like the photos. Drives perfectly and so far very happy. Thanks to Sham for an excellent service and stress-free buying experience.

    Reply from Sandwell Car Sales Ltd on 11/09/18

    Hi James. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Fantastic place to buy a car! Great guys here...

    By Gaynor L on 28 May 2018 | Purchase not verified

    We have just bought a Mercedes CLA from Sandwell Car Sales and we could not recommend this dealer more. They have been fantastic from start to finish, they are very professional and very fair. I was worried at first buying from a second hand car dealer but The guys here completely changed our views. Thank you so much for an easy transaction and for our new Car which is fab!!! If we were to give any advice we would recommend putting a deposit down on the car as they do sell fast!!!! Thanks guys, we will be back!

    Reply from Sandwell Car Sales Ltd on 18/06/18

    Hi Gaynor. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Mazda MX-5

    By Steven B on 25 March 2018 | Purchase not verified

    The car was very well priced and the after sales service excellent. An issue arose after purchase - Sandwell dealt with it without any additional cost or complication. It was even returned to me in person on a Friday evening to prevent any unecessary inconvenience. Sandwell really look after their customers - you can buy from them with confidence.

    Reply from Sandwell Car Sales Ltd on 22/05/18

    Hi Steven. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were pleased with our aftercare service. We always strive to ensure that our customers are provided with the best aftercare service. We thank you for your custom and look forward to being of service to you in future.


  • 5

    Painless Buying Experience

    By Sharron W on 17 March 2018 | Purchase not verified

    Quality of service and personal customer care was second to none, with a 'Can Do' attitude. Sham ensured that we were well looked after and ensured that all our requirements were met. Nice to know that there are genuine, honest car sales out there. Car was spotless, experience was great and really pleased with our lovely new car. I would highly recommend Sandwell Car Sales and would be happy to purchase a car from them in the future. Full marks Sham.

    Reply from Sandwell Car Sales Ltd on 22/05/18

    Hi Sharon. Hi Rob. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are happy with your vehicle purchase. We always strive to ensure that our customers are kept well informed and are provided with the best care in a friendly and non-pressurised environment. We also aim to always be as accurate as possible when advertising cars to avoid disappointment and wasted journeys. We appreciate your recommendation it means a lot. We thank you for your custom and look forward to being of service to you in future.


Sandwell Car Sales Ltd

Telephone:
0121 5258080 07985 470494

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00

Sandwell Car Sales Ltd

Address:
UNIT 3 BELPER ENTERPRISE PARK,
GREETS GREEN ROAD,
West Bromwich,
West Midlands,
B70 9ET