Customer reviews of Sandwell Car Sales Ltd

By GAVIN S on 27 January 2019 | Verified purchase

From the first phone call to enquire about the car we wanted to buy the team at Sandwell Were extremely professional. What I liked about Sandwell car sales is that even though I was enquiring about a relatively cheap car on the stock list They couldn’t be more helpful, I immediately felt at ease dealing with this company. When I arrived to view the car they immediately offered me and my family refreshments as they knew we had travelled for a few hours. Again the staff were excellent with my children my partner and even showed my little boy around some of their exotic cars. The car was exactly how it was advertised maybe even better, we had a test drive more refreshments and eventually purchased the car.The whole experience was a pleasure and I would definitely purchase again from this company.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Gavin. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase and it was better than you had hoped for. It was a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Justinas U on 27 January 2019 | Verified purchase

Good personal stuff very helpful, good cars, very easy to get finance. Recommended

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Justinas. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By CHARLES M on 27 January 2019 | Verified purchase

Excellent experience everything went smooth and straight forward I travelled from Scotland the car was exactly what was described on the phone .. would recommend to anyone wanting to purchase a used car .

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Charles. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By RAJ T on 27 January 2019 | Verified purchase

An excellent service right from the start. The guys were very welcoming and answered all my questions regarding the car. Once we went for the test drive I knew I had to have this car. I would definitely recommend Sandwell Car Sales as they’re very professional and will define my go back to buy my next car.

Reply from Sandwell Car Sales Ltd on 25/04/19

HI Raj. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase. We are very pleased to know that you felt welcomed and enjoyed your overall experience with us, it was a pleasure to help. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future as it was a pleasant experience for us too.

By Jason W on 27 January 2019 | Verified purchase

Very good, polite, friendly and helpful, got car ready in quick time to enable me to pick up the next day as required immediately. Vehicle as described and was in excellent condition, bought the car nearly 6 months ago and no issues

Reply from Sandwell Car Sales Ltd on 25/04/19

Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase and enjoying trouble-free motoring. We are very pleased to know that you felt welcomed and it was a pleasure to help. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future as it was a pleasant experience for us too.

By ANDREA T on 27 January 2019 | Verified purchase

Sandwell Car Sales were very helpful, polite and efficient.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Andrea. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By COLIN S on 27 January 2019 | Verified purchase

Cars are all prepared ready to drive away, very clean & alloy wheels ding free.People are very pleasant. Had a very good deal. Would recommend to anyone.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Colin. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated. We are very pleased to know that you felt welcomed and it was a pleasure to help. We appreciate your recommendation it means a lot. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer, we look forward to being of service to you in future as it was a pleasant experience for us too.

By KAREN H on 27 January 2019 | Verified purchase

The guys at Sandwell Car Sales were excellent. We knew what car we wanted and called the day before in order to view the car the following day. They were totally open and honest and there was no pressure to do a deal. They gave us tea and coffee and left us with the car to make up our minds. We agreed a price, they gave us a fair price for our mini in part exchange and we were driving home in our new car within a couple of hours. They even valleted the car before we left. I don't recommend people I don't trust but have no problem recommending Sandwell Cars Sales or their staff.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Karen. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment and we always aim to be as accurate as possible when advertising cars to avoid disappointment and wasted journeys. Thank you for recommending us to others, as a family run business, we appreciate the importance of word of mouth. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By JUSTIN N on 26 January 2019 | Verified purchase

The owners at sandwell garage were helpful from the very first phone calls to the time we left with out new car. They couldnt do enough while we were there. Was a cold day and a nice cup of tea was offered, paperwork almost already sorted out so the process was quick and easy. Car was cleaned again before we took it away. When it comes to a new car in the future this is where i will be looking at first.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Justin. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By KIRSTY B on 26 January 2019 | Verified purchase

The owner of the car sales business was non invasive who let us browse at our leisure without any pressure. Upon test driving a car, there were a couple of issues we asked to be sorted prior to the final sale. He agreed that the deposit would be refundable if the issues were not rectified upon collection. Upon final payment we were pleased to see the issues had been sorted. The whole experience was straight forward, honest and reliable. Would definitely recommend. Highly professional business. Keep up the great work

Reply from Sandwell Car Sales Ltd on 24/04/19

Hi Kirsty. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a pressure-free environment and are delighted to know that you are happy with your purchase. It was a pleasure to help and to meet your family. We appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.