Customer reviews of Sandwell Car Sales Ltd

By ALI H on 23 March 2019 | Verified purchase

Brilliant could of done with a bigger discount lol great blokes awsum car

By sandesh S on 23 March 2019 | Verified purchase

Sandwell Car Sales is an excellent place to look for your next car. The team there is very friendly and no pushy sales talk. The premium cars speak for themselves and look mint. The price of my car was very good for the excellent condition it was in. The interior was as new. I have had it for over 1 month and runs perfectly. Definitely would buy another one from there and have recommended to many people. They arranged for 5 day free driveway insurance which took the hassle out of sorting my own out straight away.

By henna H on 23 March 2019 | Verified purchase

Cars management light is already on . Hasn’t been two months . No garage can seem to find the problem. Also airbag pre safe light is on in a Mercedes . Not sure why I made the mistake of buying from a car dealer in Birmingham

Reply from Sandwell Car Sales Ltd on 11/04/19

Hi Henna. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are disappointed in your eagerness to write a negative review without first affording us the opportunity to address the issues you have raised. We are a reputable company that endeavours to put customer satisfaction first and would most certainly have offered amicable solutions to the issues you have highlighted, had you given us the opportunity to do so. Despite your lack of confidence in us, we still wish to help you with your concerns should you wish to contact us for resolution.

By kenneth K on 23 March 2019 | Verified purchase

Friendly staff. Great range of high quality cars. Not a bit pushy. Very helpful as I had a problem transferring money but they helped me get it sorted . I have recommended them to my colleagues and will be back for my next car !

By ALEXANDER W on 29 January 2019 | Verified purchase

Dealing with Sandwell Car Sales Ltd was a positive experience from start to finish. They were friendly, helpful and informative in a relaxed atmosphere/manor which made it a pleasant environment to do business. Would certainly have no problems in recommending using them. Thanks again.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Alexander. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a pressure-free and friendly environment and that you felt well informed. Thank you for your recommendation it means a lot. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Steve S on 28 January 2019 | Verified purchase

Excellent service, car exactly as described in advert. Delivery arranged without fuss and at reasonable cost.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Steve. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments. It is reassuring to know you had the confidence to purchase a vehicle over the phone without prior viewing. We are pleased to know that you enjoyed your overall experience with Sandwell Car Sales. We look forward to being of service to you in future as it was a pleasant experience for us too.

By GAVIN S on 27 January 2019 | Verified purchase

From the first phone call to enquire about the car we wanted to buy the team at Sandwell Were extremely professional. What I liked about Sandwell car sales is that even though I was enquiring about a relatively cheap car on the stock list They couldn’t be more helpful, I immediately felt at ease dealing with this company. When I arrived to view the car they immediately offered me and my family refreshments as they knew we had travelled for a few hours. Again the staff were excellent with my children my partner and even showed my little boy around some of their exotic cars. The car was exactly how it was advertised maybe even better, we had a test drive more refreshments and eventually purchased the car.The whole experience was a pleasure and I would definitely purchase again from this company.

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Gavin. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase and it was better than you had hoped for. It was a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Justinas U on 27 January 2019 | Verified purchase

Good personal stuff very helpful, good cars, very easy to get finance. Recommended

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Justinas. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By CHARLES M on 27 January 2019 | Verified purchase

Excellent experience everything went smooth and straight forward I travelled from Scotland the car was exactly what was described on the phone .. would recommend to anyone wanting to purchase a used car .

Reply from Sandwell Car Sales Ltd on 25/04/19

Hi Charles. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By RAJ T on 27 January 2019 | Verified purchase

An excellent service right from the start. The guys were very welcoming and answered all my questions regarding the car. Once we went for the test drive I knew I had to have this car. I would definitely recommend Sandwell Car Sales as they’re very professional and will define my go back to buy my next car.

Reply from Sandwell Car Sales Ltd on 25/04/19

HI Raj. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments and are delighted to know that you are happy with your purchase. We are very pleased to know that you felt welcomed and enjoyed your overall experience with us, it was a pleasure to help. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future as it was a pleasant experience for us too.