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Customer reviews of Sandwell Car Sales Ltd

At Sandwell Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sandwell Car Sales Ltd

Sandwell Car Sales Ltd
5
4.9

Based on 260 customer reviews

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  • 5

    A fantastic car buying experience.

    By Zareen R on 10 December 2018 | Verified purchase

    The single best car buying experience I have had to date. The gents were attentive, courteous, knowledgeable and did not use any pressure tactics whatsoever. Their excellent vehicle stock speaks volumes about what they know about cars. Once we had agreed to the sale, all other matters were dealt with promptly with fantastic communication. I will be visiting again as soon as I've saved for the next car!

    Reply from Sandwell Car Sales Ltd on 07/01/19

    Hi Zareen. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service. We look forward to hopefully supplying you with your next dream car.Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Great Company

    By Jason M on 10 December 2018 | Verified purchase

    Professional, honest and really straightforward. I would absolutely buy or sell through Sandwell Cars again.

    Reply from Sandwell Car Sales Ltd on 07/01/19

    Hi Jason. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. It was equally a pleasure to help. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Would buy again

    By Keith D on 09 December 2018 | Verified purchase

    A decent guy to deal with and clearly loves his cars, which is reflected in his stock. If car had been cleaned properly and had some fuel in before collection then would have been 5 stars.

    Reply from Sandwell Car Sales Ltd on 07/01/19

    Hi Keith. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We take customer care very seriously and despite the 4 stars received, we were disappointed that negative points meant that you were not 5 star happy with our service and we can only apologise for this. Regarding the fuel, we aim to ensure that the fuel is at least ample to get the purchaser to a petrol station unless otherwise agreed as part of the sale contract for the tank to be full. Furthermore, the nearest fuel stations (BP & Shell) are less than a mile away from our garage. We thank you for your custom and look forward to being of service to you in future.


  • 5

    Sandwell cars great service

    By MOHAMMED A on 08 December 2018 | Verified purchase

    Very helpful staff. Great selection of vehicles to hand. Good location.

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Mohammed. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future.


  • 5

    TOP CLASS SERVICE

    By Richard B on 08 December 2018 | Verified purchase

    I can highly recommend. I spoke to the owners about a Mercedes E-Class they had for sale. I explained I did not want to make a 400 mile round trip if I would be disappointed when I saw the car. The car was exactly as advertised, a superb example, beautifully prepared and presented. I am delighted with the purchase and especially all the fine service from the team. It was an truly excellent buying experience at Sandwell. I dealt with the owners, knowledgeable, courteous and extremely efficient. I would be more than happy to deal with them in the future, and will recommend to my family and friends

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Richard. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was equally a pleasure to help. We appreciate that you travelled quite a distance to find the right car and service. Thank you for recommending us to your family and friends. As a family run business, we appreciate the importance of word of mouth. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Brilliant customer service

    By DEAN M on 08 December 2018 | Verified purchase

    Just bought a 2015 mercedes c class estate from here in fantastic condition. The customer service is brilliant they help sort everything on the spot so your good to drive away tax etc. the best dealer I have bought from I would happily do business again.

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Dean. (c) Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was equally a pleasure to help. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Already good price, trusted garage, not pushy

    By DAN D on 08 December 2018 | Verified purchase

    Excellent, not pushy at all, car was pretty much as described, only few minor scratches you couldn't see in the pictures. Not much movement in price at all but already pretty reasonably priced compared to competitors. Trusted garage and would buy from here again.

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Dan. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a pressure-free environment. It was a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future.


  • 5

    Vauxhall vivaro.

    By DARREN S on 06 December 2018 | Verified purchase

    Brourt Vauxhall vivaro crew cab 65 plate. Really happy with it. Would buy from Sandwell cars again. Great people to deal with.

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Darren. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that our efforts are appreciated and that you enjoyed your overall service at Sandwell Car Sales. We are delighted to know that you are happy with your vehicle. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Fantastic .

    By JAMES K on 02 December 2018 | Verified purchase

    Fantastic service and sales team are amazing. Could not of been more helpful and friendly, from the first contact phone call to collecting the car. Even picked me up from the train station. Very happy with my new car . Highly recommend this family run team .

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi James. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. It was a pleasure to help. We appreciate that you travelled quite a distance to find the right car and service and we appreciate your recommendation it means a lot. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.


  • 5

    Fantastic help from beginning to end!

    By KAREN B on 02 December 2018 | Verified purchase

    Was made to feel welcome from the minute we got there till the minute we left with our new X5. Was very knowledgable and helped with taxing and the log books. Very good prices for extremely good customer services and of course the cars- nothing was too much trouble for them. Would have no hesitation in going back or recommending this garage - jeep the good work up!! Gord & Karen

    Reply from Sandwell Car Sales Ltd on 04/01/19

    Hi Karen. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are very happy with your purchase. We appreciate your recommendation it means a lot. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future as it was a pleasant experience for us too.


Sandwell Car Sales Ltd

Telephone:
0121 5258080 07985 470494

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:00 - 19:00

Sandwell Car Sales Ltd

Address:
UNIT 3 BELPER ENTERPRISE PARK,
GREETS GREEN ROAD,
WEST BROMWICH,
WEST MIDLANDS,
B70 9ET