Customer reviews of Sandwell Car Sales Ltd

By NATHAN N on 09 November 2019 | Verified purchase

Very good service. Not your usual pushy salesman.

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Nathan. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.

By lee B on 09 November 2019 | Verified purchase

Totally faultless. A pleasure from start to finish .

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Lee. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.

By bradley M on 02 November 2019 | Verified purchase

Bought my Ford Fiesta from here a few months ago. Car runs great, special thanks to Sham for the customer service. Will be returning for future purchases

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Bradley. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.

By GEORGE L on 13 October 2019 | Verified purchase

I have had my Mercedes A class 10 months now and it has run very smoothly. I noticed within the first week that the sat nav was missing, but this was sorted very quickly with no hassle at all. Very good customer service when purchasing the car, salesman were polite and not pushy at all. Would recommend to buying a car from Sandwell

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi George. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.

By CARL H on 07 October 2019 | Verified purchase

Great guys, no pressure sales and even when there were a few issues after my purchase they fixed them with no hassle at all - would heartily recommend

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Carl. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were pleased with our aftercare service. We always strive to ensure that our customers are provided with the best aftercare service coupled with experiencing a pressure-free sales experience. Thank you for your custom, We look forward to being of service to you in future.

By ashley F on 01 October 2019 | Verified purchase

Saw me out of store trading hours. Friendly, efficient and an all round nice service! Would happily go back for my next car

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Ashley. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.

By hannah P on 30 September 2019 | Verified purchase

I found the owner, Sham very professional when I came to view a car at his showroom. He was very prompt in replying to emails and let me browse the car at my own leisure instead of hassling me.

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Hannah. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.

By bhopinder C on 29 September 2019 | Verified purchase

Was very obliging and genuine. Highly recommend this garage!!

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Bhopinder. Thank you for taking the time to leave a review. It was our pleasure and your business is much appreciated. We are always happy to receive feedback as customer service is a main priority for us and your comments help improve the buying experience for future customers. We hope you enjoy your new purchase and we look forward to being of service to you in future.

By KAREN P on 29 September 2019 | Verified purchase

Ive brought two cars from here now and they are both fantastic! The people who own the the business are all lovely and don’t rip you off!! Karen x

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Karen. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were satisfied with your purchases. Thank you for having the confidence in Sandwell Car Sales by purchasing a second vehicle from us, we greatly appreciate your continued custom. It was equally a pleasure in dealing with you and we look forward to your future custom.

By scott B on 29 September 2019 | Verified purchase

Excellent service very friendly. I did unfortunately find a problem with my Audi A3 a week after purchasing. The heater matrix failed causing the car to loose coolant on long journeys but the owner of Sandwell car sales which autotrader unfortunately won’t let me mention by name was extremely helpful and he had my car back as soon as it was convenient for me and got it sorted in less than a day at a very good garage in Cannock. Since then I’ve had no problems with the car I highly recommend Sandwell Car Sales and when it comes time to change my car I will be back to use them again.

Reply from Sandwell Car Sales Ltd on 13/01/20

Hi Scott. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were pleased with our aftercare service. We always strive to ensure that our customers are provided with the best aftercare service coupled with experiencing a pressure-free sales experience. Thank you for your custom, we look forward to being of service to you in future.