Customer reviews of Sandwell Car Sales Ltd

By Jonathan S on 05 October 2018 | Verified purchase

I bought a vauxhall insignia from these guys and I must despite it being one of the lower due vehicles on the lot I felt like I was there to spend big bucks on one of the great range of luxury vehicles there. From first phone to call to the after care the guys here were great.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Jonathan. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and felt welcomed. It was equally a pleasure to help. We also appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Mohammed A on 05 October 2018 | Verified purchase

Excellent customer service, very friendly and helpful staff, nothing was too much trouble for them, would definitely recommend to friends and family and will most definitely be starting the search for my next car here.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Mohammed. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. Thank you for recommending us to your family and friends. As a family run business, we appreciate the importance of word of mouth. We are very pleased to know that you felt welcomed and it was a pleasure to help. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future as it was a pleasant experience for us too.

By Declan S on 05 October 2018 | Verified purchase

Excellent customer service. Vehicle well prepped before sale. Would buy another car again from them. Highly recommended. A+

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Declan. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. We appreciate and acknowledge the fact that you had the confidence in us to travel from overseas to find the right car and service. We appreciate your recommendation, as a family run business it means a lot. We thank you for your custom and look forward to being of service to you in future.

By Abul S on 05 October 2018 | Verified purchase

I was adamant I will buy my Audi from the Audi store until I came across the A6 Avant on Autotrader, everything on the ad was very informative and the pictures were professional. They were very easy to converse with, I wanted confirmation that I will get the same level service from Sandwell as I would in Audi and this was made clear. They gave me enough confidence to put down a deposit over the phone and come for a viewing, there was no pressure and my options were made clear. I traveled all the way from London where he collected me from the station. Drinks and refreshments were offered. All their cars where washed, cleaned and even smelt like a brand new showroom car. This experience has put my faith in purchasing in companies other than the main dealers. It was also nice to hear about how this business started off with two friends and how it continues to run with their sons, I wish them all the best in their future and will keep in touch for any advice.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Abdul. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a pressure-free environment. It is also reassuring to know you had the confidence to purchase a vehicle over the phone without prior viewing. We are delighted to know that you are happy with your purchase. It was equally a pleasure to help and to meet your family. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Rebecca H on 05 October 2018 | Verified purchase

Absolutely brilliant, really lovely people and very helpful. When the time comes to replace this car I will definitely be returning to sandwell motors!

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Rebecca. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and are delighted to know that you are happy with your purchase. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.

By Esther K on 04 October 2018 | Verified purchase

Great sales person, service with a smile, offered us a very good coffee when we decided to buy the Q3. Car was clean, in good condition and clear pricing.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Esther. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and were satisfied with your purchase. We are very pleased to know that you felt welcomed and it was a pleasure to help. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to your future custom.

By Adrian W on 04 October 2018 | Verified purchase

Very pleasant family, no pressure applied, good advise given. A very easy transaction. Superb stock. Overall a very easy choice, will gladly look at buying from there again, and would not hesitate to recommend to anyone.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Adrian. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience in a pressure-free and friendly environment. Thank you for your recommendation, as a family run business, we appreciate the importance of word of mouth. It was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.

By Rado S on 04 October 2018 | Verified purchase

Quality cars with great customer service. Will return back.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Rado. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with Sandwell Car Sales. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future.

By Mario V on 25 July 2018 | Verified purchase

Overall positive experience. Friendly and professional team which accommodated our needs. So far no issues.

Reply from Sandwell Car Sales Ltd on 11/09/18

Hi Mario. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with Sandwell Car Sales. We appreciate that you travelled quite a distance to find the right car and service. Thank you for your custom, we look forward to being of service to you in future.

By ARUN T on 24 July 2018 | Verified purchase

Best car purchase experience I have ever had. The guys helped with all queries from start to finish. I will definitely be going back to purchase my next car from Sandwell Car Sales

Reply from Sandwell Car Sales Ltd on 11/09/18

Hi Arun. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is very reassuring to know that you enjoyed your overall experience with us and that you felt well informed. Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.