Customer reviews of Sandwell Car Sales Ltd

By Jamie W on 04 November 2018 | Verified purchase

Very good and thorough service from a friendly and knowledgeable owner. It’s always nice to do business with someone who has a genuine interest in cars..!!

Reply from Sandwell Car Sales Ltd on 04/01/19

Hi Jamie. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments. It is reassuring to know you had the confidence to purchase a vehicle over the phone without prior viewing. We also appreciate that you travelled quite a distance to find the right car and service. We are pleased to know that you enjoyed your overall experience with Sandwell Car Sales and thank you for your custom.

By Sandra T on 04 November 2018 | Verified purchase

Very courteous always polite ,knowledgeable and a pleasure to do business with

Reply from Sandwell Car Sales Ltd on 04/01/19

Hi Sandra. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to overall find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. We thank you for your custom and look forward to being of service to you in future.

By Josh A on 04 November 2018 | Verified purchase

Both staff members who helped me with the deal were extremely professional and helpful in choosing my car. They weren’t pushy and answered all my questions. Even after purchase I had a few queries in which they were more than happy to assist. I would definitely recommend Sandwell Car Sales to my friends and family

Reply from Sandwell Car Sales Ltd on 04/01/19

Hi Josh. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us in a pressure-free and friendly environment . Thank you for recommending us to your family and friends. As a family run business, we appreciate the importance of word of mouth. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future.

By GRAEME B on 04 November 2018 | Verified purchase

Excellent service, very honest car dealer. Would happily buy from them again.

Reply from Sandwell Car Sales Ltd on 04/01/19

Hi Graeme. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us.We always aim to be as accurate as possible when advertising cars to avoid disappointment and wasted journeys. Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future.

By Howbash S on 04 November 2018 | Verified purchase

I used them to part exchange my car and bought a car from them and they were very friendly and helpful with excellent customer service. I would recommend them to anyone.

Reply from Sandwell Car Sales Ltd on 04/01/19

Hi Howbash. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. We appreciate your recommendation it means a lot.Thank you for your custom and for choosing Sandwell Car Sales to be your local car dealer. We look forward to being of service to you in future.

By PAUL D on 24 October 2018 | Verified purchase

Excellent customer service and very supportive from the beginning to the end. Trustworthy company. I wholeheartedly recommend Sandwell car sales to anyone.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Paul. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us and that you felt well informed. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. Thank you for your recommendation it means a lot, as a family run business, we appreciate the importance of word of mouth. Thank you for your custom. It was a pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.

By Abdul A on 23 October 2018 | Verified purchase

I bought a BMW X5 from Sandwell Car Sales about a few months ago and part exchanged my previous 5 series. I was nervous about making the investment, but I needn’t have worried. The service I received from both Zak and Sham was first class – it was professional, courteous and reassuring, and the X5 has so far driven faultlessly. Very satisfied with the whole buying experience and would highly recommend! Would definitely use again in the future. Many thanks, Adam.

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Abdul. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience with us. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. Thank you for your recommendation it means a lot, as a family run business, we appreciate the importance of word of mouth. We are delighted to know that you are happy with your vehicle. Thank you for your custom. It was a pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.

By Donna H on 15 October 2018 | Verified purchase

Extremely helpful and knowledgable with great customer service

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Donna. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that you enjoyed your overall experience in a pressure-free and friendly environment at Sandwell Car Sales. We appreciate your recommendation it means a lot. Thank you for your custom, it was equally our pleasure to help and we look forward to being of service to you in future as it was a pleasant experience for us too.

By John M on 15 October 2018 | Verified purchase

A very pleasant experience. Good quality cars at reasonable prices. No high pressure and quite understanding. Even kept themselves open late once when I was late. Would definitely use them again

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi John. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. It is also very reassuring to know that you enjoyed your overall experience at Sandwell Car Sales. We always strive to ensure that our customers are provided with the best care in a friendly and non-pressurised environment. We thank you for your custom and look forward to being of service to you in future as it was a pleasant experience for us too.

By Haldane H on 15 October 2018 | Verified purchase

Excellent service, staff are very polite, honest and helpful. The car was exactly as advertised with no nasty suprises (especially travelling so far to view the vehicle). Would definitely recommend 😎

Reply from Sandwell Car Sales Ltd on 05/11/18

Hi Haldane. Thank you for taking the time to review Sandwell Car Sales. We greatly appreciate feedback as it helps us to continually provide a high quality of customer care and service. We are particularly humbled by your positive comments, it is reassuring to know that customers are willing to travel long distances to find the right car and service. We appreciate your recommendation it means a lot. We are delighted that you enjoyed your overall experience with us and that you felt welcomed and well informed. We always aim to be as accurate as possible when advertising cars to avoid disappointment and wasted journeys.Thank you for your custom, we look forward to being of service to you in future as it was a pleasant experience for us too.